User Research and Customer Care

Working Student

Join Onefootball as a Working Student in the User Research team and support the company in its most important strategic mission: Becoming a player in the football live streaming industry.
You will work closely with Customer Care Specialists and User Researchers for various challenges


Your role

  • You will ensure the quality of our live stream coverage of international football matches across the world. 
  • You will be the first point of contact for our users during weekends and evening shifts.
  • You will learn the basics of a User Researcher inside a tech company, get insights into data analysis tools, run research projects and support the team with presentations and documentation.


Your profile

  • You are currently enrolled as a student in Human-Computer Interaction, Psychology, Social Sciences or related studies
  • You have a passion for football and empathy for football fans in the digital world.
  • You want to develop your data analysis (with R) and presentation skills. 
  • You are fluent in German and English
  • You are self-organized and have a solution-oriented mindset
  • You want to work 10-20 hours per week, partially on weekends and evenings during the hot times of football.


We’re convinced that although great players can be successful on their own, it takes a whole team to win the game. Teamwork is key in everything we do. At Onefootball we offer a fantastic workplace in Berlin – Prenzlauer Berg with amazing rooftop terrace, kicker tables, and FIFA corner. We provide you with a MacBook Pro, company smartphone, free beverages, fruits and cereals in an empowering, international and agile working environment.

Back to Job Openings

The User Research Team provides the company with insights to ensure user-centered decisions not only within our product and design but across all departments
Konstantin — User Research Lead